The growth of eCommerce has happened for several reasons. One of them is certainly that consumers have become comfortable about the ordering, payment and delivery systems that companies specialising in eCommerce have put in place. Convenience is, therefore, the factor that wins the day, convenience, quality and price that is.
Image attributed to FreeDigitalPhotos.net Vichaya Kiatying-AngsuleeOnce you have ordered and paid for your goods online the process of delivery will begin. You should be able to satisfy yourself as to what will happen by reading the explanation of the company’s website. If you have questions then a good service company will welcome them and respond immediately.
Volume saves moneyOne of the major advantages of a nationwide company dealing in real volume is that it is likely to do its own deliveries; there is no need to hand anything over to a third party. With delivery personnel spread throughout the UK, you can expect your goods to arrive quickly from a base near your location.
This system allows for a lower delivery charge than you would receive from smaller concerns. If you are buying in bulk you should expect to get free delivery. For security reasons you will expect to sign for goods; if you have standard office hours you can certainly expect that the delivery will take place during those hours.
Bulky?If you are buying bulky items it is likely that you will get a call prior to the delivery to ensure that you are at the delivery point. It certainly will help if you provide any details about the location for delivery if it is of bulky items to an office block where the goods need to be taken up several floors. Obviously, the seller should provide the manpower for delivery and installation.
It is assumed that there is no emergency when it comes to supplies. Same day delivery is crucial in other industries but rarely in this. It is a matter of balancing cost with service. You should expect delivery within 48 hours so you should take that into account.
On occasions, you may get part orders. You should check that the company will not charge you for more than a single delivery because it is their decision to split the order not yours.
You’re outThere are times when a delivery will come and there is no one around. That will mean the goods being returned to the depot. A nationwide company with many depots can handle this better than most. You will be left a card with a telephone number to contact to make the alternative arrangement. One option may be for you to collect but you must give notice if you want to do so to ensure your goods are there. Unless there is an emergency let them deliver.
Office supplies are something which every business needs, so finding a reliable source is essential. The convenience of buying online is only an advantage if the seller has an internal system that ensures you get your goods on time. It is worth you are giving it a try to see that it is really as good as it sounds.